KYC response time April bench — first-pass 14m 22s, second-pass 18m 48s

MEPRY KYC response audit at Editor's Pick — Q1 2026 sample of 412 verified KYC events.

First-pass KYC

14 minutes 22 seconds median for first-time players completing PhilSys + GCash + selfie liveness. Range 8 minutes (off-peak) to 22 minutes (Sunday peak).

Second-pass KYC

18 minutes 48 seconds median for cash-outs above ₱5,000 (full-KYC trigger). Range 12 minutes to 32 minutes. Below ₱5,000, sub-KYC instant-rail bypasses second-pass.

Practical implication

First-time Pinoy 21+ players should expect 14-22 min before first deposit clears for play. Repeat sub-KYC players bypass the entire flow.